Richard Agenticsrichard.agentics
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AI AGENTS AUTOMATION INTEGRATIONS

Engpässe lösen.
Wachstum ermöglichen.

Wir verbinden, straffen und optimieren Ihre Abläufe stetig weiter — Schritt für Schritt, direkt im laufenden Betrieb.

▶View Use Cases
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AI AgentsDigital employees
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AutomationsRemove manual work
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IntegrationsEverything connected
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ScaleWithout hiring
GDPR-ready setup Data Processing Agreement before go-live

Solutions

3 areas. 1 goal: less manual work.

Click any card for the features below.

Customer enquiries & bookings

Never miss a customer again

Core Product
AI Chatbot — WhatsApp & Website
Answers customer messages 24/7 — FAQs, bookings, check-in info, order questions. Urgent issues go to a human instantly. The affordable entry into automation.
Request a proposal → 7 days
  • Trained on your business info and FAQ
  • Connects to your existing WhatsApp number and website
  • Escalation for complaints and emergencies
  • Message sequences (pre-arrival, order updates)
  • Multi-location support
Core Product
AI Phone Reception
Your phone answered 24/7 — in the caller's language (EN/DE/ID, detected automatically). Urgent issues wake your team, everything else is answered, logged and summarized for the morning. No more missed bookings at 2am.
Request a proposal → 1–2 weeks
  • Answers every call 24/7 — no missed bookings
  • Handles multiple calls at the same time — never busy
  • Detects the caller's language automatically (EN/DE/ID)
  • Urgent issues escalate to your team instantly
  • Every call logged with transcript and summary
  • Morning digest of all calls via email or WhatsApp
Admin & Documents
Admin & Document Automation
Email routing, damage reports, invoices, and your own contracts — all handled automatically, answered instantly.
Request a proposal → 1–2 weeks
  • Incoming emails auto-sorted and routed to the right person
  • Damage reports auto-dispatched to contractors, first to confirm gets the job
  • Invoices read automatically — amount, vendor, date — assigned to cost center
  • Ask questions about your own contracts and files in plain language
  • Private — only on your server

New customers & market insights

Stay one step ahead

Content · Social Media
Social Media Content Pipeline
Raw product photos in → finished, branded posts out. AI generates visuals and captions automatically.
Request a proposal → 5–7 days
  • Upload raw product images to a shared folder
  • AI generates styled visuals (custom backdrop, brand look)
  • Captions written automatically in your voice
  • Output synced to Google Drive ready to post
  • Batch processing — 50 posts per run
Market Intelligence
Market Intelligence Digest
Every morning, one email: competitor moves, pricing shifts, industry news and guest reviews relevant to your business — filtered and summarized.
Request a proposal → 2–3 days
  • Runs every morning at 7:00 — no laptop needed
  • Web research across competitors, pricing, news and reviews
  • AI filters and summarizes to what matters for you
  • Delivered as one clean email (or WhatsApp)
  • Fully hosted on your server — near-zero running cost
Lead Generation
Automated Lead Pipeline
Every morning your server builds a contact list according to your target market, scores each one against your criteria and sends personalised first-contact emails — before you open your laptop. Replies land in your inbox, the rest runs itself.
Request a proposal → 2–3 days
  • Finds new businesses daily by industry and region
  • Enriches each lead with contact data and public signals
  • Scores every prospect against your own criteria
  • Personalised outreach per segment — no copy-paste templates
  • Reply and bounce detection — only warm leads reach you
  • Runs on your server on a schedule — laptop stays closed
  • Built at scale: 4,000+ businesses processed in the reference system

Beispielprojekte

So sieht die Assistenz in Ihrer Branche aus.

Beispielabläufe und Demos zeigen, wie Kundenanfragen aufgenommen, Termine vorbereitet und offene Fälle übergeben werden.

Branchenbeispiel

Kosmetik & Ästhetik

Kundenanfragen während der Behandlung aufnehmen, Standardfragen beantworten und Terminwünsche für das Studio vorbereiten.

Beispielprojekt ansehen →
Branchenbeispiel

Zahnarztpraxen

Telefonanliegen erfassen, Terminabläufe unterstützen und Rückfragen nachvollziehbar an das Praxisteam übergeben.

Beispielprojekt ansehen →

Referenzen

Was Kunden über die Zusammenarbeit sagen:

Drei unterschiedliche Abläufe. Ein gemeinsamer Anspruch: weniger manuelle Arbeit bei klarer menschlicher Kontrolle.

„Mehr Zeit im Arbeitsalltag“
Richard hat unseren Ablauf nicht einfach automatisiert, sondern zuerst geprüft, an welchen Stellen tatsächlich Zeit verloren geht. Die Lösung bereitet die Informationen strukturiert vor, während die finale Entscheidung weiterhin bei unserem Team bleibt. Dadurch sparen wir heute spürbar Zeit im Arbeitsalltag.
Vera FrankeTeamleiter · Versorgungstechnik Franke

„Schnellere Abläufe, volle Kontrolle“
Bei uns liefen viele ähnliche Vorgänge auf, aber nicht jeder Fall konnte gleich behandelt werden. Richard entwickelte einen Agenten, der wiederkehrende Schritte übernimmt, Abweichungen kennzeichnet und unklare Fälle an einen Mitarbeiter weitergibt. Dadurch wurde der Prozess schneller, ohne die menschliche Kontrolle aufzugeben.
Marius BaumgartenChef · Haustechnik Baumgarten

„Schneller zur Entscheidung“
Obwohl der Vorgang bei uns nicht täglich anfällt, war er jedes Mal mit Recherche und manueller Vorbereitung verbunden. Der entwickelte Assistent bündelt die benötigten Informationen und erstellt einen prüfbaren Vorschlag. Unser Team kann dadurch schneller entscheiden und muss nicht jedes Mal bei null beginnen.
Daniel AscherslebenVorstand · Elektro Gallhofen

Impact

The numbers that matter

391 %
More likely to convert when called within the first minute
21×
Higher chance of qualifying a prospect: callback in seconds instead of 15 minutes
5–10×
Estimated productivity improvement per employee
3 h
Average daily time saved per employee

Process

How we work together

1
Discovery — 30 min, free
We identify your biggest time drain. I ask questions, you talk. No pitch, no slides.
2
Proposal — same day
One page: what gets built, what it costs, what you'll save. No surprises.
3
Build — 3 to 7 days
I configure the system with your data — your rules, your voice, your workflow.
4
Go live + handover
System goes live. I walk you through it. Monthly retainer keeps it running.
Gemeinsame Besprechung eines digitalen Ablaufs am Laptop

Your control

Clear outcomes. No technical clutter.

You see what came in, what the agent completed and what needs your approval — while the internal build logic stays protected.

InputCustomer requestA new message, call or document arrives.
→
AI AgentWork completedThe agent follows your approved business rules.
→
OutcomeReady for your teamBooked, updated or escalated when needed.
n8n automation workflow
n8n open source Claude AI (Anthropic) Google Sheets SMTP Email Self-hosted Germany GDPR compliant

FAQ

Common questions

Legal & data
Yes. Server runs in Germany — EU jurisdiction. Data is processed only to generate responses and not stored permanently. We sign a Data Processing Agreement before going live.
Yes. We use the official WhatsApp Business API by Meta — the same infrastructure used by airlines and hotel chains globally.
The system only answers based on information you provide. It cannot invent facts. A Service Agreement defines liability before we start.
Technical
No. Everything runs on a dedicated server. Your team uses tools they already know. No new software to learn.
Retainer includes monitoring. If anything breaks, I fix it within 24 hours.
Pricing
Every project gets a custom proposal based on your specific setup. First consultation is free — I send you a one-page summary the same day with what gets built and what it costs.
Yes. No minimum contract. Cancel with 30 days notice.